As a Small Business the key element in ensuring the success of your business is to ensure ultimate customer satisfaction by offering service excellence. The first area where a company is judged is the first point of contact which is most of the time telephonic interaction. Analog & Digital Communications offer Unified Telephone Systems that is ideal for the size and specific requirements of your business, providing your Company with the ability to offer customers faster staff responsiveness & improved customer service whilst reducing costs to your Company.
Analog & Digital Communications offer a number of services make sure your business runs smoothly:
- Voice and Data Cabling – our two teams specialize in voice and data cable infrastructure solutions
- Wireless Networks for both Local and Wide Area Network connectivity
- PABX Maintenance – AND offer exceptional service in the ICT sector
- Help Desk and Technical Support – Our technical support is available for remote support, and they are able to connect to most systems via the internet or a dial in facility
- Training & Project Management – We offer ongoing training and support, our staff are experienced and professional in offering this service
- Field Technicians – Analog & Digital Communications have seven technical staff in Durban, three in JHB and one in Cape Town available to support our multinational client base.
- Hosted Offsite Telephone Management – Managed VSA Call Accounting – As business becomes more and more competitive, the need for accurate data concerning day to day expenses generated via the phone, fax, printers or internet usage become key to running a cost effective and efficient operation.
For more information and expert advice on telephone systems – contact Analog & Digital Communications.
