Workplace Communication

Building a Virtual Workplace- The Story of AD Publishing

On May 27, 2011, in Business, Workplace Communication, by Jing Zena
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Soon after starting an internet marketing and Public Relations organization with his partner, David Chan recognized that the development of the company required a lot more manpower and go about engaging a staff offshore. Now, 3 years on, Ad Publishing has experimented with workers in several countries, striking several road humps and refining their web work techniques on the way.

WebWorkerDaily chatted to Chan to discover what has worked for him and what has not, so other individuals can crib from his solutions and prevent some difficulties. in the interview Mr. Chan revealed different tools their business is using in order to monitor workers offshore. He also discussed some guidelines on how to build an excellent connection with the staff. Read the full story at gigaom.com >>

 

Telephone Systems

On March 11, 2011, in Communications, Computers and Technology, Phone Conferencing, Telephone Systems, Workplace Communication, by TravelSouthAfrica
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As a Small Business the key element in ensuring the success of your business is to ensure ultimate customer satisfaction by offering service excellence. The first area where a company is judged is the first point of contact which is most of the time telephonic interaction. Analog & Digital Communications offer Unified Telephone Systems that is ideal for the size and specific requirements of your business, providing your Company with the ability to offer customers faster staff responsiveness & improved customer service whilst reducing costs to your Company.

Analog & Digital Communications offer a number of services make sure your business runs smoothly:

  • Voice and Data Cabling – our two teams specialize in voice and data cable infrastructure solutions

  • Wireless Networks for both Local and Wide Area Network connectivity

  • PABX Maintenance – AND offer exceptional service in the ICT sector

  • Help Desk and Technical Support – Our technical support is available for remote support, and they are able to connect to most systems via the internet or a dial in facility

  • Training & Project Management – We offer ongoing training and support, our staff are experienced and professional in offering this service

  • Field Technicians – Analog & Digital Communications have seven technical staff in Durban, three in JHB and one in Cape Town available to support our multinational client base.

  • Hosted Offsite Telephone Management – Managed VSA Call Accounting – As business becomes more and more competitive, the need for accurate data concerning day to day expenses generated via the phone, fax, printers or internet usage become key to running a cost effective and efficient operation.

For more information and expert advice on telephone systems – contact Analog & Digital Communications.